At Import Car Center, we feel serving you with honesty and integrity is more than just important – we really do go the extra mile to provide our customers with service and professionalism we hope they won’t soon forget. That’s why our customer satisfaction index is over 92% favorable.

Our service team is committed to keeping your car or truck in safe, reliable condition. All are dedicated professionals who are constantly updating their knowledge, skills, training and certification. We are proud of what they bring to Import Car Center and would like for you to meet them.

Meet The Team


Cecil Griggs – Owner
Years at ICC: 39
Skill: European specialist
Family: Married
Hobbies: Sailing and Traveling
Other: Born and raised in Kansas City. Dad was in the used car business so I started working on cars with dad at 13 years old. Opened my first auto repair shop in 1970 working on VW beetles. Moved to Grapevine TX in December 1978 started in a small 2 bay shop, moved up to a 4 bay shop located in Grapevine that we out grew almost immediately. Built our 10 Bay existing locations in 1986 where we specialize in high end European car repair. Cecil is married to Sharon Griggs has 3 stepsons 6 Grandchildren. Cecil is an avid sailor that has traveled several places in the world for cruising and competitive sailboat racing.

 


Bret Berglund – Service Manager
Years at ICC: 14
Skill: European specialist
Family: Married
Hobbies: Guns
Other: Bret practically grew up with wrenches in hand. He grew up racing motorcycles and repairing vehicles. He decided to take the repair business path as a profession and continued his education with an Associates degree of Automotive Science Technology from Texas State Technical College. He moved to New York working as a technician for a BMW dealership. With an injury to his wrist he continued in the industry as a parts manager. After coming back to Ft. Worth, he worked with the BMW parts departments and became a service manager at other independent dealers. With 29 years of experience with diagnostics, repairs, and performance enhancements he has become the most efficient Service Manager in the business.

 

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Paul Brown – Parts Manager & Assistant Service Manager
Years at ICC: 8
Skill: Billing, repair orders, and cashier
Family: 3 children
Hobbies: golf and camping
Other: Paul Brown was born and raised in the DFW area, has specialized in both parts and service for 25 years at several dealerships in the DFW metroplex. Paul has years of experience with parts sales and service consulting is a welcome addition to the Import Car Center staff.

 

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Richard Dickens – Mechanic
Years at ICC: 6 1/2
Skill: BMW Certified for Engines & Electronics – Certified with Jaguar, Land Rover & Mini. European Auto Service Technical School Graduate
Family: Married, 1 Child
Hobbies: Golf, restoring old cars

 


Jesse Collett – 
Apprentice / Shuttle Service Driver
Years at ICC: 5
Skill: BMW Master Tech, dealership Certified, 13 years BME experience, Audi Master Tech, dealership certified, 13 years Audi experience, 2 years experience with VW & Porsche
Family: Single
Hobbies: Drag Racing & The Outdoors

Andrew Reynolds – Mechanic
Years at ICC: 5
Skill: BMW Master Certification, Master Guild Certified Technician
Family: Married
Hobbies: Cars & Racing
Other: His interest in cars began at an early age in Merriam, Kansas where he helped his stepdad build street rods and drag racing cars. After high school, Andrew began his automotive career at Baron BMW in Shawnee Mission, Kansas where he obtained his BMW Master Certification.  After moving to Texas, he was employed at John Roberts BMW. After leaving there, he was employed at DFW Audi for nine years where he achieved the title of Master Guild Certified Technician. His hobbies are building and racing race cars, Riding dirt bikes, Racing Radio Control race cars with his son. Married W/ 2 Children