GRAPEVINE’S PREMIERE EUROPEAN AUTO REPAIR SHOP

At Import Car Center we believe that the high standard you have for your European car’s performance & luxury features should also apply to the mechanics who service your car. With each make & model requiring unique services & maintenance to perform at the highest level, quality & accuracy are everything when it comes to enjoying your European car & protecting the investment you’ve made. Since we first opened in 1978, our team of friendly, certified technicians have continued to help European auto owners throughout the Grapevine area with a commitment to quality & customer service.

YOUR EUROPEAN AUTO SPECIALISTS

Our ASE certified mechanics know how important quality is when it comes to taking care of your car. With that in mind, we use the latest factory-grade tools & equipment available to provide complete maintenance programs for all models of:

Import Car Center Owner Sitting At His Desk

MORE REASONS TO CHOOSE IMPORT CAR CENTER

  • ASE Certified Mechanics
  • A+ Rating by the BBB
  • OEM & Factory-Grade Parts
  • Factory-Grade Tools & Equipment

When you visit our shop, we want to make sure that your car is taken care of and that your experience is as positive & smooth as possible. We work with you to design custom service plans that take care of your make & model and get you back on the road quicker to enjoy your car the way it was built to be.

WHAT TO EXPECT AT IMPORT CAR CENTER

As we continue to lower our carbon footprint and in an effort to make your visit as seamless and smooth as possible, we have recently made the decision to be fully paperless. As a result, your time at our shop may differ a little bit from the traditional repair shop. When one of our technicians finds needed repairs, these concerns are entered through their tablet (Integrated Shop Software) and the repair order is accessed by the parts and service advisor prior to the customer being notified of the estimate. Once the estimate of the repair is generated, the customer is notified by the method of their choice (email, text, or phone call) by a link that allows them to review and approve or decline any recommend repairs. This process creates a real time review of the customer’s vehicle and the customer can access the link at any time from their device of choice (phone, computer, tablet). This streamlined process will help our team get your car repaired & returned to you faster than the competition so you can get back on the road with a vehicle you trust.

BETTER SERVICE STARTS TODAY

Faithfully servicing the Grapevine area since 1978, Import Car Center is also the go-to European auto shop for drivers throughout surrounding areas including:

If you’re tired of paint-by-numbers service & impersonal customer service, our friendly staff is here to help you take better care of your car. Please call or visit our shop today to learn more or to schedule your car’s next appointment.

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