Should You Go with a Dealership or Small Business for Auto Repair? | Keller, TX

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Are you in need of auto repair in Keller, TXbut you’re just not sure where to go? Maybe you’ve heard about going to a small business before and you’re not sure it’s a good idea. Or maybe you’ve heard some stories about going to dealerships and you don’t know if that’s really the right way for you. Well, we’re going to talk about some of the benefits and drawbacks of each of these options, so you can decide just what works best for you.

BENEFITS OF A SMALL BUSINESS

One of the biggest benefits to working with a small business is that you’re generally going to pay less. That’s because those small businesses have fewer employees and they have less overhead. They do have to pay for licensing and for certifications and of course to keep the lights on, but they don’t have to pay for a whole lot of employees or a large facility. Instead, they can pay a smaller amount and you get to reap the benefits of that lower cost.

Another benefit is that you’re going to have more personal service at a small business. These are people who are dependent on you for their livelihood. They need people to come to them in order for them to afford the little things that make life so great. They need you to come to their shop so they can put food on their table and so they can send their children to the activities that are important to them. All of these things can make them more personable and they can make you feel even better about continuing to work with them for a long time to come.

CONS OF A SMALL BUSINESS

On the other hand, a small business has only a few employees, which means that you’re going to be at the mercy of what’s going on in the business. If they have a lot of work then you could be waiting a while to get your auto repair done. If they have a family emergency or something happens at the shop you’ll be waiting a while to get the auto repair done. That’s because they don’t have a fallback plan in case of those kinds of problems. They have to rely on everything going right.

Another drawback is that sometimes those small businesses aren’t really as well certified and licensed as they should be. If you don’t do your due diligence and don’t pay close attention to what they can prove you don’t really know if they have the required skills to be working on your vehicle. You don’t know how much training they’ve had or whether they’ve actually worked on vehicles like yours before or problems like the one you’re facing before. It can mean that your repair takes longer or that it’s not going to be done in the right way.

BENEFITS OF A DEALERSHIP

When you are working with a dealership you know that you’re getting an auto repair that’s tailored to your vehicle’s specifications. You know that they have the skills and the experience to work on your vehicle because your vehicle actually comes from that dealership. That means they have to have the training and the expertise to work on that specific type of vehicle. They are required to keep up on specific types of training and will likely have a little more in the way of ability to diagnose and work with your specific vehicle needs.

Another benefit is that there are usually a lot of people working at the dealership and that means you can usually get in and out pretty quickly. If you set up an appointment, you don’t have to worry about family emergencies or someone getting sick because there are plenty of other people there and able to get the job done. That means your Keller, TX auto repair gets taken care of quickly and right when they said that it was going to be. There’s no waiting or wondering and you’ll get your vehicle back and ready for you.

CONS OF A DEALERSHIP

The biggest drawback when it comes to a dealership is the fact that it’s going to be more expensive in most cases. Because that dealership has a whole lot of overhead they’re going to charge more for each auto repair than the smaller shops will. They also have a higher markup on most things, which is going to be a big aspect of the whole process as well. You want to make sure you’re paying attention to the cost before you go in and that you’re going to be strong about not getting talked into even higher costs.

You should also watch out for the dealerships that are going to try and sell you on more than you need. Now, this isn’t something that all dealerships do, but it is something that you’ll find with a few of them. These are the people who are trying to upsell you on an auto repair that you don’t necessarily have to have. For example, if you air filter is starting to get dirty, but isn’t quite to where it needs replaced, they may try to talk you into it anyway. Some dealerships can be downright wrong about this and try to talk you into even more auto repair than you need, even by a stretch.

Overall, if you’re looking for auto repair in Keller, TX Import Car Center is the only place to go! They deliver exceptional repair services to all residents of Keller, TX. Our professional mechanics have undergone training, and they know a lot about different import vehicles. Once you tell them your problem, they will give the practical solutions.